Frequently Asked Questions

We have delivered projects across Export/Import, Healthcare, Finance & CA Firms, Manufacturing, Retail & E-Commerce, Education & Ed-Tech, Government/PSU, Logistics, and Real Estate. If your industry is not listed, contact us — we likely have relevant experience or can adapt our approach for your sector.

Yes, we are an Indian company serving clients across India — Mumbai, Pune, Delhi, Hyderabad, Bangalore, Chennai, Nashik, and beyond. We work both on-site and remotely, and our team communicates fluently in Hindi and English to ensure smooth collaboration regardless of your location.

Unlike generic IT vendors, we build solutions tailored to Indian business realities — GST compliance, Indian regulatory frameworks, Hindi/English bilingual interfaces, and workflows that match how Indian businesses actually operate. We don't sell off-the-shelf products; every solution is custom-built for your specific needs.

Our core services include: Custom Software Development, AI & Automation Solutions, Legacy System Modernisation (e.g. VB6 to .NET), Enterprise Web Application Development, ERP/CRM Implementation, Mobile App Development, GST & Compliance Automation, and IT Consulting. Visit our Services page for full details.

Yes. We develop Android and iOS mobile apps, responsive web applications, and desktop software depending on your requirements. Many of our projects include both a web portal and a companion mobile app for field teams or end users.

Absolutely. Legacy system modernisation is one of our specialities. We have migrated systems from VB6, FoxPro, Access, and old .NET versions to modern cloud-ready platforms — with full data migration, zero data loss, and minimal business disruption. Your team won't miss a day of work.

Timelines vary based on project complexity. A simple web application or automation tool typically takes 4–8 weeks. A mid-size ERP or management system takes 3–5 months. Large enterprise platforms may take 6–12 months. After our initial discovery call, we provide a detailed timeline specific to your project.

We follow a 4-step process: (1) Discovery & Planning — understanding your needs, (2) Design & Development — building iteratively with your feedback at every milestone, (3) Testing & Launch — rigorous QA before go-live, (4) Support & Growth — ongoing maintenance and improvements post-launch. You are involved and informed throughout.

Yes. Upon full payment and project completion, complete source code ownership is transferred to you. You are free to host it, modify it, or have any other developer maintain it. We believe your software should be fully yours.

Pricing depends entirely on the scope, complexity, and features of your project. A simple automation tool may start from ₹50,000, while a full enterprise ERP may range from ₹5–25 lakhs or more. We always provide a detailed, transparent quote after a free consultation call — with no hidden charges.

We typically follow a milestone-based payment structure: 30% advance at project start, 40% at mid-project milestone delivery, and 30% upon final delivery and go-live. This ensures accountability on both sides and protects your investment. Custom terms can be discussed for large projects.

Yes, GST at 18% is applicable on all our software development and IT services as per Indian tax regulations. A proper GST invoice is provided for every payment, which is fully claimable as input tax credit (ITC) if your business is GST registered.

Yes. All projects include a free post-launch support period (typically 30–90 days depending on project size) during which bugs and issues are fixed at no cost. After this, we offer affordable Annual Maintenance Contracts (AMC) that cover bug fixes, minor enhancements, server monitoring, and priority support.

Our support team is available Monday–Saturday, 9 AM–7 PM IST. Critical issues (system down, data errors) are addressed within 2–4 hours. Standard issues are resolved within 1 business day. AMC clients get priority response queues and a dedicated point of contact.